Upgrade Palette VerteX on VMware vSphere

danger

The below content is from the former VerteX Upgrade page. Convert to partials and refactor where necessary. Only mention VMware!

This page offers links and reference information for upgrading self-hosted Palette VerteX instances. If you have questions or concerns, reach out to our support team.

tip

If you are using self-hosted Palette instead of Palette VerteX, refer to the Palette Upgrade page for upgrade guidance.

Private Cloud Gateway

If your setup includes a PCG, make sure to allow the PCG to upgrade automatically before each major or minor Palette VerteX upgrade.

Upgrade Notes

Refer to the following known issues before upgrading:

• Upgrading self-hosted Palette or Palette VerteX from version 4.6.x to 4.7.x can cause the upgrade to hang if any member of the MongoDB ReplicaSet is not fully synced and in a healthy state prior to the upgrade. For guidance on verifying the health status of MongoDB ReplicaSet members, refer to our Troubleshooting guide.

• A known issue impacts all self-hosted Palette instances older then 4.4.14. Before upgrading an Palette instance with version older than 4.4.14, ensure that you execute a utility script to make all your cluster IDs unique in your Persistent Volume Claim (PVC) metadata. For more information, refer to the Troubleshooting Guide.

• Prior to upgrading VMware vSphere VerteX installations from version 4.3.x to 4.4.x, complete the steps outlined in the Mongo DNS ConfigMap Issue guide. Addressing this Mongo DNS issue will prevent system pods from experiencing CrashLoopBackOff errors after the upgrade.

  After the upgrade, if Enterprise Cluster backups are stuck, refer to the Enterprise Backup Stuck troubleshooting guide for resolution steps.

Supported Upgrade Paths

Refer to the following tables for the supported Palette VerteX upgrade paths for VMware installations.

danger

Before upgrading Palette VerteX to a new major version, you must first update it to the latest patch version of the latest minor version available.

VMware

4.7.x

Source Version	Target Version	Support
4.7.21	4.7.27	✅
4.7.20	4.7.27	✅
4.7.16	4.7.27	✅
4.7.16	4.7.20	✅
4.7.15	4.7.27	✅
4.7.15	4.7.20	✅
4.7.3	4.7.27	✅
4.7.3	4.7.20	✅
4.7.3	4.7.15	✅
4.6.41	4.7.27	✅
4.6.41	4.7.20	✅
4.6.41	4.7.15	✅
4.6.41	4.7.3	✅
4.6.6	4.7.15	✅

4.6.x

Source Version	Target Version	Support
4.6.41	4.6.43	✅
4.6.36	4.6.43	✅
4.6.36	4.6.41	✅
4.6.32	4.6.43	✅
4.6.32	4.6.41	✅
4.6.32	4.6.34	✅
4.6.28	4.6.43	✅
4.6.28	4.6.41	✅
4.6.28	4.6.34	✅
4.6.28	4.6.32	✅
4.6.26	4.6.43	✅
4.6.26	4.6.41	✅
4.6.26	4.6.34	✅
4.6.26	4.6.32	✅
4.6.25	4.6.43	✅
4.6.25	4.6.41	✅
4.6.25	4.6.34	✅
4.6.25	4.6.32	✅
4.6.24	4.6.43	✅
4.6.24	4.6.41	✅
4.6.24	4.6.34	✅
4.6.24	4.6.32	✅
4.6.23	4.6.43	✅
4.6.23	4.6.41	✅
4.6.23	4.6.34	✅
4.6.23	4.6.32	✅
4.6.23	4.6.28	✅
4.6.23	4.6.24	✅
4.6.18	4.6.43	✅
4.6.18	4.6.41	✅
4.6.18	4.6.34	✅
4.6.18	4.6.32	✅
4.6.18	4.6.28	✅
4.6.18	4.6.24	✅
4.6.18	4.6.23	✅
4.6.13	4.6.43	✅
4.6.13	4.6.41	✅
4.6.13	4.6.34	✅
4.6.13	4.6.32	✅
4.6.13	4.6.28	✅
4.6.13	4.6.24	✅
4.6.13	4.6.23	✅
4.6.13	4.6.18	✅
4.6.12	4.6.43	✅
4.6.12	4.6.41	✅
4.6.12	4.6.34	✅
4.6.12	4.6.32	✅
4.6.12	4.6.28	✅
4.6.12	4.6.24	✅
4.6.12	4.6.23	✅
4.6.12	4.6.18	✅
4.6.12	4.6.13	✅
4.6.9	4.6.43	✅
4.6.9	4.6.41	✅
4.6.9	4.6.34	✅
4.6.9	4.6.32	✅
4.6.9	4.6.28	✅
4.6.9	4.6.24	✅
4.6.9	4.6.23	✅
4.6.9	4.6.18	✅
4.6.9	4.6.13	✅
4.6.9	4.6.12	✅
4.6.8	4.6.43	✅
4.6.8	4.6.41	✅
4.6.8	4.6.34	✅
4.6.8	4.6.32	✅
4.6.8	4.6.28	✅
4.6.8	4.6.24	✅
4.6.8	4.6.23	✅
4.6.8	4.6.18	✅
4.6.8	4.6.13	✅
4.6.8	4.6.12	✅
4.6.8	4.6.9	✅
4.6.7	4.6.43	✅
4.6.7	4.6.41	✅
4.6.7	4.6.34	✅
4.6.7	4.6.32	✅
4.6.7	4.6.28	✅
4.6.7	4.6.24	✅
4.6.7	4.6.23	✅
4.6.7	4.6.18	✅
4.6.7	4.6.13	✅
4.6.7	4.6.12	✅
4.6.7	4.6.9	✅
4.6.7	4.6.8	✅
4.6.6	4.6.43	✅
4.6.6	4.6.41	✅
4.6.6	4.6.34	✅
4.6.6	4.6.32	✅
4.6.6	4.6.28	✅
4.6.6	4.6.24	✅
4.6.6	4.6.23	✅
4.6.6	4.6.18	✅
4.6.6	4.6.13	✅
4.6.6	4.6.12	✅
4.6.6	4.6.9	✅
4.6.6	4.6.8	✅
4.6.6	4.6.7	✅
4.5.23	4.6.43	✅
4.5.23	4.6.41	✅
4.5.23	4.6.34	✅
4.5.23	4.6.32	✅
4.5.23	4.6.28	✅
4.5.23	4.6.24	✅
4.5.23	4.6.23	✅
4.5.23	4.6.18	✅
4.5.21	4.6.43	✅
4.5.21	4.6.41	✅
4.5.21	4.6.34	✅
4.5.21	4.6.32	✅
4.5.21	4.6.28	✅
4.5.21	4.6.24	✅
4.5.21	4.6.23	✅
4.5.21	4.6.18	✅
4.5.21	4.6.13	✅
4.5.21	4.6.12	✅
4.5.21	4.6.9	✅
4.5.21	4.6.8	✅
4.5.21	4.6.7	✅
4.5.21	4.6.6	✅
4.5.20	4.6.43	✅
4.5.20	4.6.41	✅
4.5.20	4.6.34	✅
4.5.20	4.6.32	✅
4.5.20	4.6.28	✅
4.5.20	4.6.24	✅
4.5.20	4.6.23	✅
4.5.20	4.6.18	✅
4.5.20	4.6.13	✅
4.5.20	4.6.12	✅
4.5.20	4.6.9	✅
4.5.20	4.6.8	✅
4.5.20	4.6.7	✅
4.5.20	4.6.6	✅
4.4.24	4.6.43	✅
4.4.24	4.6.41	✅
4.4.24	4.6.34	✅
4.4.24	4.6.32	✅
4.4.24	4.6.28	✅
4.4.24	4.6.24	✅
4.4.24	4.6.23	✅

4.5.x

Source Version	Target Version	Support
4.5.21	4.5.23	✅
4.5.20	4.5.23	✅
4.5.20	4.5.21	✅
4.5.15	4.5.23	✅
4.5.15	4.5.21	✅
4.5.15	4.5.20	✅
4.5.11	4.5.23	✅
4.5.11	4.5.21	✅
4.5.11	4.5.20	✅
4.5.11	4.5.15	✅
4.5.8	4.5.23	✅
4.5.8	4.5.21	✅
4.5.8	4.5.20	✅
4.5.8	4.5.15	✅
4.5.8	4.5.11	✅
4.5.4	4.5.23	✅
4.5.4	4.5.21	✅
4.5.4	4.5.20	✅
4.5.4	4.5.15	✅
4.5.4	4.5.11	✅
4.5.4	4.5.8	✅
4.4.24	4.5.23	✅
4.4.20	4.5.23	✅
4.4.20	4.5.21	✅
4.4.20	4.5.20	✅
4.4.20	4.5.15	✅
4.4.20	4.5.11	✅
4.4.20	4.5.8	✅
4.4.20	4.5.4	✅

4.4.x

Source Version	Target Version	Support
4.4.20	4.4.23	✅
4.4.18	4.4.23	✅
4.4.18	4.4.20	✅
4.4.14	4.4.23	✅
4.4.14	4.4.20	✅
4.4.14	4.4.18	✅
4.4.11	4.4.23	✅
4.4.11	4.4.20	✅
4.4.11	4.4.18	✅
4.4.11	4.4.14	✅
4.4.6	4.4.23	✅
4.4.6	4.4.20	✅
4.4.6	4.4.18	✅
4.4.6	4.4.14	✅
4.4.6	4.4.11	✅
4.3.6	4.4.23	✅
4.3.6	4.4.20	✅
4.3.6	4.4.18	✅
4.3.6	4.4.14	✅
4.3.6	4.4.11	✅
4.3.6	4.4.6	✅

4.3.x and Prior

Source Version	Target Version	Support
4.2.13	4.3.6	✅
4.2.7	4.2.13	✅
4.1.x	4.3.6	❌
4.1.12	4.2.7	✅
4.1.12	4.1.13	✅
4.1.7	4.2.7	✅

Kubernetes

4.7.x

Source Version	Target Version	Support
4.7.16	4.7.20	✅
4.7.15	4.7.20	✅
4.7.3	4.7.20	✅
4.7.3	4.7.15	✅
4.6.41	4.7.20	✅
4.6.41	4.7.15	✅
4.6.41	4.7.3	✅
4.6.6	4.7.15	✅

4.6.x

Source Version	Target Version	Support
4.6.41	4.6.43	✅
4.6.36	4.6.43	✅
4.6.36	4.6.41	✅
4.6.32	4.6.43	✅
4.6.32	4.6.41	✅
4.6.32	4.6.34	✅
4.6.28	4.6.43	✅
4.6.28	4.6.41	✅
4.6.28	4.6.34	✅
4.6.28	4.6.32	✅
4.6.26	4.6.43	✅
4.6.26	4.6.41	✅
4.6.26	4.6.34	✅
4.6.26	4.6.32	✅
4.6.25	4.6.43	✅
4.6.25	4.6.41	✅
4.6.25	4.6.34	✅
4.6.25	4.6.32	✅
4.6.24	4.6.43	✅
4.6.24	4.6.41	✅
4.6.24	4.6.34	✅
4.6.24	4.6.32	✅
4.6.23	4.6.43	✅
4.6.23	4.6.41	✅
4.6.23	4.6.34	✅
4.6.23	4.6.32	✅
4.6.23	4.6.28	✅
4.6.23	4.6.24	✅
4.6.18	4.6.43	✅
4.6.18	4.6.41	✅
4.6.18	4.6.34	✅
4.6.18	4.6.32	✅
4.6.18	4.6.28	✅
4.6.18	4.6.24	✅
4.6.18	4.6.23	✅
4.6.13	4.6.43	✅
4.6.13	4.6.41	✅
4.6.13	4.6.34	✅
4.6.13	4.6.32	✅
4.6.13	4.6.28	✅
4.6.13	4.6.24	✅
4.6.13	4.6.23	✅
4.6.13	4.6.18	✅
4.6.12	4.6.43	✅
4.6.12	4.6.41	✅
4.6.12	4.6.34	✅
4.6.12	4.6.32	✅
4.6.12	4.6.28	✅
4.6.12	4.6.24	✅
4.6.12	4.6.23	✅
4.6.12	4.6.18	✅
4.6.12	4.6.13	✅
4.6.9	4.6.43	✅
4.6.9	4.6.41	✅
4.6.9	4.6.34	✅
4.6.9	4.6.32	✅
4.6.9	4.6.28	✅
4.6.9	4.6.24	✅
4.6.9	4.6.23	✅
4.6.9	4.6.18	✅
4.6.9	4.6.13	✅
4.6.9	4.6.12	✅
4.6.8	4.6.43	✅
4.6.8	4.6.41	✅
4.6.8	4.6.34	✅
4.6.8	4.6.32	✅
4.6.8	4.6.28	✅
4.6.8	4.6.24	✅
4.6.8	4.6.23	✅
4.6.8	4.6.18	✅
4.6.8	4.6.13	✅
4.6.8	4.6.12	✅
4.6.8	4.6.9	✅
4.6.7	4.6.43	✅
4.6.7	4.6.41	✅
4.6.7	4.6.34	✅
4.6.7	4.6.32	✅
4.6.7	4.6.28	✅
4.6.7	4.6.24	✅
4.6.7	4.6.23	✅
4.6.7	4.6.18	✅
4.6.7	4.6.13	✅
4.6.7	4.6.12	✅
4.6.7	4.6.9	✅
4.6.7	4.6.8	✅
4.6.6	4.6.43	✅
4.6.6	4.6.41	✅
4.6.6	4.6.34	✅
4.6.6	4.6.32	✅
4.6.6	4.6.28	✅
4.6.6	4.6.24	✅
4.6.6	4.6.23	✅
4.6.6	4.6.18	✅
4.6.6	4.6.13	✅
4.6.6	4.6.12	✅
4.6.6	4.6.9	✅
4.6.6	4.6.8	✅
4.6.6	4.6.7	✅
4.5.23	4.6.43	✅
4.5.23	4.6.41	✅
4.5.23	4.6.34	✅
4.5.23	4.6.32	✅
4.5.23	4.6.28	✅
4.5.23	4.6.24	✅
4.5.23	4.6.23	✅
4.5.23	4.6.18	✅
4.5.21	4.6.43	✅
4.5.21	4.6.41	✅
4.5.21	4.6.34	✅
4.5.21	4.6.32	✅
4.5.21	4.6.28	✅
4.5.21	4.6.24	✅
4.5.21	4.6.23	✅
4.5.21	4.6.18	✅
4.5.21	4.6.13	✅
4.5.21	4.6.12	✅
4.5.21	4.6.9	✅
4.5.21	4.6.8	✅
4.5.21	4.6.7	✅
4.5.21	4.6.6	✅
4.5.20	4.6.43	✅
4.5.20	4.6.41	✅
4.5.20	4.6.34	✅
4.5.20	4.6.32	✅
4.5.20	4.6.28	✅
4.5.20	4.6.24	✅
4.5.20	4.6.23	✅
4.5.20	4.6.18	✅
4.5.20	4.6.13	✅
4.5.20	4.6.12	✅
4.5.20	4.6.9	✅
4.5.20	4.6.8	✅
4.5.20	4.6.7	✅
4.5.20	4.6.6	✅
4.4.24	4.6.43	✅
4.4.24	4.6.41	✅
4.4.24	4.6.34	✅
4.4.24	4.6.32	✅
4.4.24	4.6.28	✅
4.4.24	4.6.24	✅
4.4.24	4.6.23	✅

4.5.x

Source Version	Target Version	Support
4.5.21	4.5.23	✅
4.5.20	4.5.23	✅
4.5.20	4.5.21	✅
4.5.15	4.5.23	✅
4.5.15	4.5.21	✅
4.5.15	4.5.20	✅
4.5.11	4.5.23	✅
4.5.11	4.5.21	✅
4.5.11	4.5.20	✅
4.5.11	4.5.15	✅
4.5.8	4.5.23	✅
4.5.8	4.5.21	✅
4.5.8	4.5.20	✅
4.5.8	4.5.15	✅
4.5.4	4.5.23	✅
4.5.4	4.5.21	✅
4.5.4	4.5.20	✅
4.5.4	4.5.15	✅
4.4.20	4.5.23	✅
4.4.20	4.5.21	✅
4.4.20	4.5.20	✅
4.4.20	4.5.15	✅

4.4.x

Source Version	Target Version	Support
4.4.18	4.4.20	✅
4.4.14	4.4.20	✅
4.4.11	4.4.20	✅
4.4.6	4.4.20	✅
4.3.6	4.4.20	✅
4.4.14	4.4.18	✅
4.4.11	4.4.18	✅
4.4.6	4.4.18	✅
4.3.6	4.4.18	✅
4.4.11	4.4.14	✅
4.4.6	4.4.14	✅
4.3.6	4.4.14	✅
4.4.6	4.4.11	✅
4.3.6	4.4.11	✅
4.3.6	4.4.6	✅

4.3.x and Prior

Source Version	Target Version	Support
4.2.13	4.3.6	✅
4.2.7	4.2.13	✅
4.1.x	4.3.6	❌
4.1.12	4.2.7	✅
4.1.7	4.2.7	✅

VerteX Management Appliance

tech preview

This is a Tech Preview feature and is subject to change. Do not use this feature in production workloads.

Source Version	Target Version	Support
4.7.15	4.7.27	✅
4.7.3	4.7.27	❌
4.7.3	4.7.15	❌